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WhatsApp Business for Automated Messaging & Customer Engagement

Reach, Respond, and Convert With the Most Responsive Channel in the World

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WhatsApp Business API enables real-time conversations, support automation, and lead nurturing at scale. We implement WhatsApp flows for onboarding, support, notifications, and sales follow-ups—fully integrated with CRMs, storefronts, and lead systems.

What Makes WhatsApp Business the Smart Choice for CX & Retention

Automated Chat Flows & Sequences

We build WhatsApp bots and flows that instantly respond to FAQs, qualify leads, confirm bookings, or trigger follow-ups—based on user input.

Lead Routing, Booking, & Follow-Ups

We integrate WhatsApp with your calendar, CRM, or support system to auto-route leads, confirm demo slots, or send reminders and status updates.

Transactional & Broadcast Messaging at Scale

We enable bulk personalized messaging for offers, order updates, payment links, and reactivation campaigns using approved WhatsApp templates.

Real-Time CRM Integration & Sync

We connect WhatsApp with HubSpot, Zoho, Google Sheets, or custom CRMs—ensuring every conversation is tracked, tagged, and routed live.

Custom Logic, Conditions & Dynamic Responses

We build multi-path logic flows based on user responses, time delays, conditions, or attributes—making your WhatsApp feel truly intelligent.

Conversion Tracking & Engagement Analytics

We track message delivery, open rates, click-throughs, and user drop-offs—so you can optimize every flow for ROI.

Ready to Automate & Scale?
Let’s Get Started!

Elevate your business with Optez's tailored IT solutions and automation expertise. Take the next step towards digital growth and success.

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